Privacy Policy

Introduction

Welcome to https://mercedes-illuminated-star-repair.dentrepair-talk.com (hereinafter referred to as “Mercedes Illuminated Star Repair” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and processing of information from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://mercedes-illuminated-star-repair.dentrepair-talk.com.
Any mobile applications or software developed and maintained by Mercedes Illuminated Star Repair.
Services and products offered through our platform.
Interactions via email, phone, text messages, and other communication channels initiated by us.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy governs situations where you:

Use our applications and services as a registered user.
Visit our website(s) linked to this policy.
Subscribe to receive newsletters, promotional emails, or any other form of communication from us.

Personal Data Collection

We collect several types of personal information for various purposes:

Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
Payment Information: Credit card details, billing addresses, and payment history required for transactions on our platform.
Financial Information: Data related to your financial status, including income and bank account information (if provided).
Purchase Information: Records of products or services purchased from us, including order numbers and transaction dates.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for the purpose of sending targeted notifications.
Location Data: Geographic location information from your device when you interact with our services that require location services.
Feedback: Comments, reviews, and responses you provide to enhance our products and services.
Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with us for seamless sharing or login experiences.
Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

Mercedes Illuminated Star Repair uses cookies to enhance your experience and provide insights into how our website is used:

Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
Preference Cookies: Remember user preferences, such as language settings or display options.
Analytics Cookies: Track aggregated data about visitors to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected or as required by applicable laws. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Mercedes Illuminated Star Repair has implemented robust security measures to safeguard personal data:

Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
Appeals/Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your requests in line with applicable laws and regulations.

Changes to Policy

Mercedes Illuminated Star Repair reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for access to or deletion of personal data, or complaints regarding our privacy practices, please contact us:

Email: [email protected]
Mailing Address: Mercedes Illuminated Star Repair, Data Privacy Team, [Your Address]